Last Updated: 9/30/2025

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the website of Head and Neck Center of Hawai‘i LLC (the “Company,” “we,” “our,” or “us”) located at https://hancoh.com (the “Website”). By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Website.

2. Informational Use Only

All content made available on the Website is provided for general informational purposes only. Nothing contained on the Website constitutes, or is intended to constitute, medical advice, diagnosis, or treatment. Users should not rely on Website content as a substitute for consultation with a licensed healthcare professional.

3. No Provider–Patient Relationship

Your use of the Website, including the act of submitting information through any contact form or email link, does not and shall not be construed as creating a provider–patient relationship between you and the Company or any of its practitioners.

4. Contact by Email or Phone

The Website may provide functionality enabling you to request that the Company contact you by email or telephone. Submission of such a request does not guarantee an appointment, nor does it obligate the Company to provide services. Appointments are confirmed only through direct communication with authorized Company personnel.

Important: The Website, its email functionality, and any related communications are not intended for submission of medical or health-related information. You should not transmit Protected Health Information (PHI) through the Website, by email, or via voicemail.

5. Intellectual Property Rights

All content on the Website, including but not limited to text, images, graphics, and design elements, is the exclusive property of the Company or its licensors and is protected under applicable copyright, trademark, and other intellectual property laws.

The photography displayed on the Website is licensed exclusively for use by the Head and Neck Center of Hawai‘i LLC. Such photography may not be downloaded, copied, reproduced, distributed, or otherwise used by any third party without the prior written consent of both the copyright holder and the Company. Contact for media usage.

6. User Responsibilities

By using the Website, you agree that you will:

• Provide only accurate and truthful information when submitting any forms or communications;

• Not use the Website in any manner that is unlawful, disruptive, or intended to impair its functionality;

• Not attempt to gain unauthorized access to the Website or any related systems.

7. Disclaimer of Warranties

The Website and its contents are provided on an “as is” and “as available” basis. The Company makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of the Website content. To the maximum extent permitted by law, all implied warranties, including warranties of merchantability and fitness for a particular purpose, are disclaimed.

8. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any damages of any kind arising from or in connection with your use of, or inability to use, the Website or reliance on its content, including, without limitation, direct, indirect, incidental, punitive, and consequential damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including attorneys’ fees) arising out of or in any way connected with your use of the Website or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Hawai‘i, without regard to conflict-of-law principles. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located within Hawai‘i.

11. Modifications to Terms

The Company reserves the right to amend or update these Terms at any time without prior notice. The “Last Updated” date above reflects the effective date of the most recent version. Continued use of the Website following any changes constitutes acceptance of the revised Terms.